Store AIStoreAI

TOS and Warranty

Last updated 2026-09-29

Warranty Scope

  • Warranty coverage applies exclusively to upgraded VIP/Premium subscriptions (paid service tiers upgraded on an account).
  • We do not warrant the underlying account itself under any circumstances.
  • Once an issue is verified to be within warranty coverage, your request will be acknowledged and processed within 24 hours.

Premature Invalidation or Loss of Subscription

If your VIP/Premium subscription drops or becomes invalid during the active warranty period:

  • You are eligible for a prorated refund or credit adjustment based on the actual duration used.
  • Used days are calculated starting from the date the order was successfully activated, relative to the total warranted days.
  • You only pay for the number of days the service was active, and you may subsequently renew or re-upgrade to a new 30-day cycle via the provider (e.g., Apple).
  • The specific fee is calculated based on the service tier and actual usage duration.
  • Core Principle: Any day used is billed; used duration is non-refundable.

Warranty Exclusions

Warranty coverage will be denied under any of the following circumstances:

  • Sharing the account or exceeding the device limits permitted by the application.
  • Spamming, abusive behavior, abnormal exploitation, or violating the terms and policies of the application provider.
  • Arbitrary modifications that risk restricting the account or subscription tier.
  • Accounts that are banned, suspended, restricted, or lost due to user actions.
  • Failure to adhere to the usage instructions and guidelines provided upon order delivery.
  • Account-level issues or lockouts unrelated directly to the upgraded VIP/Premium tier.

Incident Reporting Guidelines

  • When a subscription drop or invalidation occurs, you must report the issue on the day it happens.
  • Warranty recognition begins from the date you submit the incident report; claims cannot be applied retroactively to earlier dates.
    • Example: If an issue occurs on the 10th but is not reported until the 13th, the warranty ticket is recorded starting from the 13th.
  • We strongly recommend monitoring your subscription status regularly to protect your warranty rights.

Security for Pre-provided Accounts

  • For ready-made accounts provided directly by our store, you are responsible for securing the account upon receipt.
  • If permitted to update credentials, you should promptly change passwords, configure recovery email addresses, and enable appropriate security mechanisms.
  • Following successful handover, you assume full responsibility for account management and security.

Special Provisions for Gmail Accounts

For accounts provisioned via Gmail, you must not modify any security credentials during the first 7 days following delivery, including but not limited to:

  • Changing the password.
  • Toggling, altering, or setting up 2-Factor Authentication (2FA).
  • Adding or modifying phone numbers.
  • Changing recovery email addresses.
  • Performing any other unusual security modifications.

If security details are altered during this initial 7-day restriction period and lead to the account being banned, locked, or restricted, all warranty coverage may be revoked.

Terms of Service & Account Usage

By purchasing and using products or services from Store AI, you acknowledge that you have read, understood, and agreed to the applicable order policies.

You agree and undertake to:

  • Use services solely for legitimate purposes and in compliance with the application provider's terms.
  • Refrain from spamming, abusive activities, unauthorized automation, or any behavior that could trigger account limitations.
  • Avoid sharing accounts across multiple parties or devices beyond the limits permitted by the platform.
  • Not interfere with payment methods, active subscriptions, or internal configurations related to the upgrade without explicit guidance.
  • Maintain strict confidentiality over login credentials; never disclose passwords, 2FA codes, or OTPs to unauthorized third parties.
  • Provide all requested verification details promptly when reporting an issue.

Third-Party Platform Disclaimers: Changes to policies, feature availability, usage limits, or service conditions enacted by third-party application providers are beyond our control. Warranty claims are governed strictly by the scope and duration committed at the time of purchase.

Important Notice

  • Subscription Warranty ≠ Account Warranty: A warranty covering a service tier or upgrade does not cover the host account.
  • Product-Specific Terms: Warranty durations vary by product. Please review the specific warranty period for each item before placing an order.
  • Acceptance: Continuing to access or use the delivered product constitutes full acceptance of the warranty policy and terms of service applicable to that order.